Old Cottage

GOODS AND SERVICES
Old CottageTM, manufactures genuine wood furniture, and delivers to stipulated regions in South Africa.

CONDITIONS OF USE
This website is governed by the laws of South Africa and Old CottageTM, its associated online store and any other associates chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. Old CottageTM, its associated online store and any other associates, provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

DELIVERY POLICY
Delivery is throughout South Africa only. Our delivery policy can be reviewed in full here.

ORDER CANCELLATION

Orders may not be cancelled once Old CottageTM has confirmed production has started. The onus is on the client to ensure all measurements and order details are correct on order.

EXPORT RESTRICTION
The offering on this website is available to South African clients only.

RETURNS AND REFUNDS
You have 30 days to return your purchase from the date of delivery. A thorough inspection should be made of goods delivered upon receipt. If you are not happy with your furniture item, we will arrange an assessment of the item/s in question. If our quality assurance team finds that the goods are defective or that there are quality issues, a return will be generated by our contact centre, or your goods will be replaced or repaired. Read our returns policy in full here.

PRIVACY
Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

PAYMENT OPTIONS
Payment may be made via Visa and MasterCard, or direct debit.

CARD ACQUIRING AND SECURITY
Card transactions will be acquired for Old CottageTM via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

CUSTOMER DETAILS SEPARATE FROM CARD DETAILS 
Customer details will be stored by Old CottageTM separately from card details which are entered by the client on PayGate’s secure site.

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

ELECTRONIC COMMUNICATIONS
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Old CottageTM or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Old CottageTM , with copyright authorship for this collection by Old CottageTM , and protected by international copyright laws.

TRADEMARKS
Old CottageTM  is a registered trademark and applies to the brand name, designs, features and finishes of each item in the Old CottageTM range. Trademarks and trade dress may not be used in connection with any product or service that is not genuine Old CottageTM , in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Old CottageTM .

LICENSE AND SITE ACCESS
Old CottageTM, grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Old CottageTM. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Old CottageTM.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Old CottageTM and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilising Old CottageTM’s name or trademarks without the express written consent of Old CottageTM. Any unauthorised use terminates the permission or license granted by Old CottageTM. You are granted a limited, revocable, and non-exclusive right to create a hyper-link to the home page of Old CottageTM so long as the link does not portray Old CottageTM, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

You may not use any Old CottageTM logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may only use the website if you are over 18 years of age.

Old CottageTM and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

Old CottageTM reserves the right (but not the obligation) to remove or edit such content, and does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Old CottageTM and its associates a non-exclusive, royalty-free, perpetual, irrevocable, and fully 9sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Old CottageTM and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Old CottageTM or its associates for all claims resulting from content you supply. Old CottageTM has the right but not the obligation to monitor and edit or remove any activity or content. Old CottageTM takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS OR DAMAGE TO GOODS
All items purchased from Old CottageTM are so purchased pursuant to a shipment contract. Risk of loss and title for such items pass to the purchaser upon delivery. Delivery shall be deemed to have taken place upon arrival of the goods at the delivery address. The purchaser assumes risk of loss and/or damage at the commencement of unloading of the items. Old CottageTM, its employees, agents, affiliates and parents shall not be held liable for any loss or damage to the delivered items, the property of the purchaser or the property of any third party during or after unloading, irrespective of whether the purchaser is assisted by the agents and/or employees of Old CottageTM. In the event that the agents or employees of Old CottageTM assist with any unloading, unwrapping or installation of the items, this is done as a courtesy to the purchaser, and does not form part of the duties of Old CottageTM.

In the event that the purchaser should opt to collect the items, the purchaser shall assume all risk of loss or damage to the items upon payment. Old CottageTM, its employees, agents, affiliates and parents shall not be held liable for any loss or damage to the items, the property of the purchaser or the property of any third party during or after loading, irrespective of whether the purchaser is assisted by the agents and/or employees of Old CottageTM. In the event that any assistance is provided by the agents or employees of Old CottageTM with any unloading, unwrapping or installation of the items, this is done as a courtesy to the purchaser, and does not form part of the duties of Old CottageTM.

PRODUCT DESCRIPTIONS
Old CottageTM and its associates attempt to be as accurate as possible. However, Old CottageTM does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Old CottageTM is not as described, your sole remedy is to return it in unused condition.

As products are individually hand crafted, each item will be unique. There may be minor variations in colour, shape, texture and finish between items. Items are routinely inspected and subject to stringent quality control.

DESCRIPTIONS PROVIDED BY PURCHASER
The purchaser shall be responsible for the accuracy of any descriptions, specifications, measurements, dimensions or qualitative facets provided by the purchaser. The cost of any substitution or replacement resulting from information provided by the purchaser shall be for the purchaser’s account.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by Old CottageTM on an “as is” and “as available” basis. Old CottageTM makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Old CottageTM disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

While strict security precautions are taken, Old CottageTM does not warrant that this site, its servers, or email sent from Old CottageTM are free of viruses or other harmful components.

Old CottageTM will not be held liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive and consequential damages.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

COMPANY INFORMATION
This website is run by Old Cottage (Pty) Ltd, a private company based in South Africa trading as Old Cottage, with registration number 2021/874179/07.

QUESTIONS
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by emailing admin@oldcottage.co.za.

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